Frequently Asked Questions

Yes. FeedPulse brings your Instagram and TikTok content directly into your Shopify store in one unified experience. Show posts from both platforms in the same feed, or create separate feeds for different campaigns. No need to manage separate tools.

Yes. You have full control. Use auto-sync to show your latest posts automatically, or hand-pick exactly which posts appear. Skip blurry photos, hide off-brand content, and only showcase your best work. Every feed tells the story you want to tell.

Yes. Create unlimited feeds on Pro and Plus. Run one feed per campaign, per collection, per season, or per audience. Different products need different stories — FeedPulse lets you create that experience.

Yes. Tag unlimited products to each Instagram post or TikTok video. Shoppers click the tags they're interested in, see product details, and add to cart instantly. One post can have multiple product tags — tag every item in an outfit, or every product in a tutorial.

No. That's the entire point of FeedPulse. Shoppers see your Instagram or TikTok post, click the tagged product, see the details and price, and check out — all without ever leaving your store. Shoppers are 3x more likely to complete a purchase when they don't have to leave your store to do it.

No. Install FeedPulse from the Shopify App Store, connect your Instagram and TikTok accounts, and add feeds to your store using Shopify's theme editor (drag and drop). Most merchants go live in under 10 minutes. No developers, no custom code, no waiting.

Yes. Place feeds anywhere on your store — homepage, collection pages, product detail pages, or custom pages. Create different feeds for different sections: show customer photos on product pages, seasonal content on collection pages, and your best posts on the homepage.

Two ways. Auto-sync pulls in new posts automatically every 30 minutes, so a post on Instagram or TikTok appears on your store within minutes with zero work. Or curate manually — hand-pick which posts appear and update anytime. You control the pace.

Yes. On Pro and Plus, see exactly which posts drive engagement and revenue. Track impressions, clicks, add-to-cart, and revenue per post. Identify your top-performing content and post more of what sells.

Yes. Choose from grid, carousel, or masonry layouts. Customize colors to match your brand, and adjust spacing and sizing. Each feed can have its own layout — no two feeds need to look the same.

Yes. FeedPulse is a native Shopify app built exclusively for Shopify stores. It integrates directly with your products, inventory, and checkout. It's not a generic embed widget — native integration means faster loads and better data.

No. FeedPulse charges one simple monthly price based on your plan.

No. FeedPulse is a native Shopify app. It connects directly to your Instagram and TikTok accounts and integrates with Shopify's product catalog.

1 connected Instagram or TikTok account, 3 feeds, basic auto-sync, manual curation, basic metrics (views and clicks), and Shopify integration.

Everything in Free plus unlimited connected accounts, unlimited product tagging, advanced auto-sync scheduling, priority email support, and team member management.

Everything in Pro plus unlimited feeds, advanced analytics (impressions, clicks, add-to-cart, revenue per post), custom feed layouts, Slack integration, and priority support.

Yes. Start with Free and upgrade anytime when you need advanced features.

No. Free includes basic metrics (views and clicks). Pro adds an advanced analytics that shows impressions, add-to-cart, and revenue attribution per post.